Returns
Returns and cancellations
Changed your mind? You can cancel within 14 days of receiving your goods.
Cancelling your order
You can cancel within 14 days of receiving your goods. Tell us in writing by email at sales@statusfabrics.com, with your name and the items you're returning.
Goods must come back in their original condition and packaging.
You pay the return postage for change-of-mind returns.
Refunds
We issue your refund within 14 days of receiving the returned goods.
Items we can't take back
Cut-to-size foam, bespoke items and fabric or vinyl cut from the roll can't be returned unless they are faulty.
Faulty, damaged or not as described
If an item is faulty, damaged or not as described, we collect it at our expense and send a replacement.
Please check your delivery on arrival and report any damage or missing items within 48 hours of delivery by email at sales@statusfabrics.com.